Support

Welcome to the DST Customer Support page.  Please contact DST if we can answer any questions or address any issues you are having with one of our solutions.

If you are an existing DST customer and would like to place a support case with DST Customer Services, the fastest and easiest way to do so is to log a case on our support portal by sending an email to dstsupport@dstinc.com

If you are a new customer, or have forgotten your DST Support Portal login credentials, please use the form below to open a case with DST Customer Services.

Downloads

ACDelco WIP from DST is for ACDelco branded catalog
eCounter from DST is for Motorcraft branded access
TurboParts Catalog is for TurboParts branded access
Follow the instructions on your PC to install the catalog.  Check with your supplier or contact DST if you are unsure which catalog to download.
http://m1faqs.com/fix/SE/catalogs/


Click on the link below to download instructions on how to install and configure Mitchell1 Manager® 6.4 or higher for use with the TurboParts, Motorcraft eCounter and DST WIP catalogs

Configuring Mitchell Manager 6.4 to connect to TurboParts – 12-24-12.pdf


Click on the link below to download instructions on how to install and configure RO Writer® Version 1.27 or higher for use with the TurboParts, DST WIP and Motorcraft eCounter catalogs

Configuring RO Writer Version 1.27 to connect to TurboParts – 5-21-12.pdf


Click on the link below to download instructions on how to install and configure LANKAR for use with the TurboParts, DST WIP and Motorcraft eCounter catalogs

Configuring LANKAR to connect to TurboParts


DST Logo

Click here to download the DST Logo